Terms of Service & Hospital Policies

1. General Medical Disclaimer

The information made available on the SSKH website, including department descriptions, health articles, and the SSKH Care Assistant frontend tool, is intended strictly for general educational guidance. It does not constitute medical diagnosis, doctor-patient relationship, or prescription. In any health emergency, contact our casualty at 020-69059005 or visit the hospital immediately.

2. Online Appointment Requests

Submissions through the Book Appointment form constitute an outpatient consultation request and do not guarantee an immediate or reserved slot. Final appointment confirmations are communicated by our OPD coordination desk based on consultant clinic schedules and operational emergency availability.

3. Inpatient Admission & Room Policies

Admission to SSKH requires a treating consultant's recommendation or Casualty Medical Officer assessment. Room allotments across General Wards, Semi-Private, Deluxe, and Suite categories are subject to real-time bed occupancy. Room tariffs are billed transparently according to established hospital schedule.

4. Inpatient Dietary Compliance

For patient safety and infection hygiene, only 100% vegetarian food prepared in the hospital dietary kitchen is permitted for indoor patients according to dietary charts. Outside food is not permitted in inpatient units.